What is VoIP?

Voice-over-Internet Protocol (VoIP) is a protocol that enables
transmission of speech over the internet or other IP packet-switched
networks.

VoIP converts the voice signal from a telephone into a digital
signal that travels over the IP Network, then converts it back at the
other end. Now widely accepted, VoIP technology is being rapidly
deployed and is now a core part of all new telephone systems.

The technology is continually being extended to integrate with the new Web 2.0 Internet that exists today.

Competitive Features

VoIP is undoubtedly the future of telephony, now offering
capability, flexibility, quality and resilience that are a far cry from
the limitations of earlier systems.

Many features and advantages make it the ideal business solution:

• VoIP provides a lower cost alternative to the traditional networks
• Call costs for businesses systems are substantially lower than ISDN
• VoIP is scalable on an individual channel basis and extra phones can be added without additional telephone cabling.
• For multi-site organisations all internal phones can be on the
  same network, so calls between sites within the organisation are
  potentially toll free.
• Number portability is assured and simple, even when moving long distance.
• Disaster recovery is fast, with same day line switching to an alternate location
• Conference calling, call forwarding  and caller ID are all low-cost features.
• Integration with other services such as voicemail, email and SMS is straightforward.
• Advanced features such as videoconferencing are easier and cheaper to implement.
• Advanced DDI offers comprehensive management and analysis tools
• Emergency services are supported
• VoIP is ideally suited all businesses, and higher volume
  customers financially benefit even further, as the capacity requirements
  increase without linear increase in connectivity charges

The Bottom Line

VoIP technology has now matured to offer comparable if not more
dependability than traditional ISDN-type services. This, combined with
low lifetime cost and fast ROI, is presenting decision makers with an
overwhelmingly compelling business case.

To find out how IP telephony can benefit your business call our sales team now on 01869 222500 or email sales@voip.co.uk.